Returns & Refunds Policy

At BIURINI, we strive to ensure that customers receive products in satisfactory condition. Because our orders are fulfilled internationally, returns and refunds are subject to the conditions below.

Refund Eligibility

A refund request will only be considered when the product has a confirmed manufacturing defect or production-related issue.

Customers must contact us within 10 days from the manufacturing date and provide clear photographs or video evidence showing the reported defect.

BIURINI will review the submitted evidence before determining whether the product qualifies for a return and refund.

Return Requirement

If the reported defect is verified and the return is approved, the customer must return the product according to the instructions provided by our customer service team.

The refund will only be processed after the returned item has been received and inspected.

Non-Refundable Situations

Refunds will generally not be provided for:

• Change of mind or personal preference

• Incorrect size, color, or product selection

• Damage caused by improper use or handling after delivery

• Delays caused by customs or shipping carriers

• Packages lost because of an incorrect or incomplete address provided by the customer

• Claims submitted without sufficient evidence of a product defect

Approved refunds will be returned through the original payment method.

For return or refund assistance, please contact contact@biurini.com.